What do you think of when I say, ‘artificial intelligence’? If Google Home, Alexa, Siri, Google Assistant, the ATO’s ‘Alex’,or even Hal from 2001: A Space Odyssey came to mind, you’d be right on every count. All of these assistants are driven by the powerful motor of artificial intelligence. Far from malevolent forces in sci-fi […]

One of the most powerful things you can do to give your business a foothold in the digital space in 2020 is to introduce a Virtual Assistant, or ‘Chatbot’.Eliza, the very first ‘chatbot’, was developed by the Massachusetts Institute of Technology (MIT) in 1966. But chatbots are no longer the preserve of experiments and geniuses […]

COVID-19. Coronavirus. It has many names, but one undesirable core theme: it has revolutionized the way we live. On the one hand, businesses are now forced to pivot their operational models, identify new ways to reach (and retain) their customers, and rapidly learn, implement and adapt to new practices to meet these new-age demands. Customers, […]